Question 1

What types of fireplaces do you offer?

Accepted Answer

We specialize in electric, gas, ethanol, and water vapor fireplaces. Each type has its unique features and benefits, catering to different preferences and installation requirements.

Question 2

Where are your fireplaces manufactured?

Accepted Answer

Our fireplaces are sourced from reputable manufacturers in the United States and around the world known for their quality and innovation. We ensure all our products meet high standards for safety and performance.

Question 3

Do you offer installation services?

Accepted Answer

For the greater Tampa Bay area we are able to provide installation services. If you live outside of the Tampa Bay area, we offer detailed installation guides and recommend using professional installers to ensure safe and proper setup.

Question 4

What is your return policy?

Accepted Answer

We offer a 30-day return policy for unused and undamaged products in their original packaging. Returns are subject to up to a 25% restocking fee. Please contact our customer service team for return instructions and additional information.

modern hearth + fireplace design

Showroom by Appointment
727.888.3473

FAQ

modern hearth + fireplace design

Get our Newsletters

modern hearth + fireplace design

Showroom by Appointment 727.888.3473

FAQ

modern hearth + fireplace design

Get our Newsletters

Showroom by Appointment
727.888.3473